Letters to the... - 1370°C
May. 25th, 2006
10:22 pm - Letters to the...
Dear Irish Broadband,
I cancelled my account with you via email in September. I returned all of your equipment. Clearly, I can't still have service with you when you have that equipment back. It was strange enough that you sent me repeated invoices for months after i'd cancelled, and never responded to a single one of my "no really, i'm not your customer anymore" replies. It was stranger still that one of your techs finally responded to my service complaint that my 2gig connection was running at ISDN speeds 2 months after i stopped being your customer. But really. Today you send me an email saying i can check the status of my account online with your new and improved website? Americans may have invented bureaucracy, but the Irish perfected it.
You should be very glad that i'm reasonably sane and good with money. The fact that you keep upping my credit limit without asking me wouldn't be a problem on its own. However, the fact that you do so when you can likely do a credit check and find out what i've made in the last few years *is* a problem. Right now, my credit limit on one card is more than i've made per year for about 10 years. This year, i will make more, but you don't know that yet. I have more money on my credit card right now than i'd like, but nowhere near a ridiculous amount of debt. If, however, i were to take you up on your offer and buy, say, a Yaris with my credit card, you'd be screwed because i couldn't afford to pay you back. I'd likely do something legal that would jack my credit rating but make it so that i didn't have to pay you. Perhaps you want to meditate on this.